Amazon package never delivered reddit. Packages that looked like a steamroller ran over them.
Amazon package never delivered reddit What is weird is that when I look at the order history the past 2 days it also say that it Ordered a baby high chair on 11/23, for delivery on 11/28. Definitely a lesson to not buy from Amazon, especially large ticket items. I recently ordered a bunch of items from amazon totaling about 1800 CAD i also had place one more order the next day for a different item, it was all supposed to be delivered on Saturday april 15, I got an email saying it is delivered but it never was. I asked people and they said they did see the amazon truck a few minutes ago. In particular, we have considered information from our records, as follows which indicate the item as delivered: I didn't care too much since the delivery wasn't failed before. But the strange thing is that the packages delivered on the previous days were sent from the same sender on the same date, and only this one package is having this issue. We’ve had multiple issues in the past with Intelcom not delivering our packages and Amazon issuing a refund so that we can reorder the same items. I've had out right delivery theft from an Amazon driver, caught on camera. On February 12th I ordered a laptop (worth hundreds of dollars), with delivery scheduled for February 17th. My package was delivered on 2nd May 2023 by Amazon, however it wasn’t delivered to me. But never once was there a lasting issue for package that was delivered, but not hello! i was notified that my package has been delivered and handed to resident, but no one rang the door bell and it was never delivered at the door. I have another package scheduled to be delivered Friday. I did receive the another order but never got the first one. Obviously disappointed, but shit happens and I was ready to move on. I've never had to speak to customer service this much in the past, in their defense they made it tight each time, probablybecause I make them so much money. Edit I never ended up filing a report with the police because I didn't feel like there was any evidence that pointed to theft and the Amazon delivery driver did not do their job properly. Package says delivered but never arrived . FWIW Amazon's "GPS" automatically routes to the customer. I’ve used them with SHEIN. December 22, 2017, I am not home. I'm a regular Amazon user and I've disputed a few packages with them, they've never quibbled and sometimes have even over compensated. But they get here. As you know, this package required an OTP. Getting a package from Amazon is the most exciting part of their day. this happened to me last year as well. I've also been on the receiving end, this is why packages can arrive a day late (the answer is never "the driver didn't deliver it in time". I ordered a laptop battery and drawing tablet overnight shipping. It hilarious that they "offer" the service to try clothes and if it doesn't fit send it back for refund. I’ve asked Amazon what I can do to avoid my packages being shipped with them because it’s been trouble. I go outside and my package is nowhere to be found. I get home, there is no package. They never called back. For 2 months now my package from "AMAZON DAY DELIVERY"has been in the state of"YOUR PACKAGE "MAY" BE LOST,more like never sent in the first place. East Taunton Yeah, I get about the same results. 6 A few days later she got a shipping notice. I've been home all day. I spoke with the seller who stated that since it was marked as "delivered" they couldn't offer a refund/replacement. They didn't this time. Amazon just said they would note my account, “it won’t happen again” and refunded my orders. I used to live in Philly (north central, on w I ordered a bunch of expensive niche cologne through Amazon at good prices. Even right now I'm still waiting for a refund for a camera mount that was supposedly going to arrive late but never arrived from 3 weeks ago. I was waiting all day for a package yesterday and as soon as it was marked delivered I went to check my mailbox and no mail at all was in the box. Contacted Amazon, Looks like they lost all my packages, did not notify me, and kept saying out for delivery. In the last couple of weeks, the post office has started holding ALL of my packages if anything for that day is over about 15 lbs. It was delivered the next day inside my mailbox (which UPS is not supposed to do). It took a week. I bought an important package on 10/06 via overnight shipping between 7~11am. Is this happening to anyone else? It's both been to my home and work address. ' was the message. Long story short, Amazon shows a picture of the delivery. Customer/recipient refuses to accept package from carrier. I certainly had packages get lost. Enter your comments in the text box. So they don't really care either way. Clearly it’s not my door, nor is it my next door neighbors doorbut it’s definitely someone in the neighborhood. It’s really FUNNY that when I was putting on my jacket to be ready to go downstairs (I saw there’s only one stop left), I just missed the call from the carrier and got a msg saying that the order couldn’t be delivered. I contact Amazon. File a claim or CC charge back. There is always uncertainty associated with lost package. otherwise, the only way to combat a 'Item not received' claim is to use signature verification on your shipping; no other form of tracking is considered evidence of delivery according to Amazon's standards, which is why if your order didn't have (It goes: “your package is out for delivery” -> “this driver has a few more deliveries to make” -> “your package is x stops away” -> “your package is next”) The whole “your item is at a carrier facility” is just kinda bogus Amazon word vomit, until you see “your package is Yes, by superficial appearances, it would seem that Amazon has fulfilled their end of the deal, but the only thing that delivery picture shows it that a parcel was delivered - not what was delivered. Not what you’re looking for? Try An item was never delivered (1200 bucks) and Amazon won’t budge. The first fit in my mailbox and was delivered. You return the packages, when you get to the station as for a manager, report it and show them the text as proof, then mark all packages “too late for delivery”. I didn’t want to contact Amazon directly because I often come off as rude or impatient when I’m not trying to be 😅 my package got delayed yesterday after leaving Portland very early yet never arrived in Salem (most of packages take that route so the delay was a little suspicious before they finally labeled it as delayed) I’m fine with waiting since it’s not Title: Amazon package delivered but never received. If you get a box that looks pretty beat up, please don’t blame it on just the driver. But on the expected delivery date, it changes and I get this message: “Package delayed in transit” Which would be I'll admit to buying a bit too much from Amazon lol but I've seen a really strange issue lately. I wasn't familiar with selecting specific delivery date AND time, I know there is some flexibility "no rush" shipping, 'amazon day', free 1 day, same day shipping but never seen the option to select a specific day and time. They show as having left a warehouse in Whitby and they're never seen again. That was back in February this year! My second package shows the same, delivered. The PM General DeJoy needs to be fired on the spot and send packing. My package was supposed to be delivered the day before yesterday. I have had multiple orders from Amazon marked as shipped that have sat for up to 7 days defore actually shipping. It said the charge was pending, but it never gotapproved? Packages have been delivered, and it’s been many days since. 1 pound package might get crushed by a 10 pound box. UPS had my local center call me and they said that the driver was going to look for the package and that they would give me a follow up call that same night. . com as I was pretty aggravated by the poor customer service (esp as a longtime Prime member) and some more competent CS reps stepped in and were able to speed the process up slightly. Log In / Sign Up; USPS marked my package as delivered, but it never arrived. I received 3 DNRs (Did Not Deliver), and I delivered to a very ghetto area, that tends to always have porch pirates, and I always get blamed by Amazon, that I should be better at hiding packages. It never came and after the next day amazon said it was lost. Old post but I legit never got Sunday deliveries and there is a warehouse 15 min from my house so my Amazon packages are almost always delivered by Amazon delivery people. It means that they’re going to tell you too bad so sad. Customer support is already sending me a replacement, but this morning i got the original package. If a package arrives in my city at 3 am on the date Amazon says it's going to be delivered, then takes an additional 2-3 days to arrive late every time because of however they're handling it, something needs to be fixed on their end. It's funny how everyone is blaming Amazon for pushing their drivers to make deliveries so quickly they don't even have time to ring the doorbell, but they won't consider maybe ordering fewer things I spent most of yesterday on the phone with Best Buy and UPS, Best Buy cannot help me because they believe it was delivered. Just about a week now and no record of any charges If you purchase shipping through Amazon, Amazon will take the loss when an item is Claimed as non-received and you will not be affected. I don't trust that I will. Here’s a new one for you: Amazon says package HASN’T been delivered but it WAS Yea, that’s not a typo. Amazon tells me to contact UPS, but the UPS receipt says to contact Amazon. but it will be sent back out. When you see that message, that indicates that Amazon doesn’t know where the package is. Problem it’s not on my property, neighbors, in a bush, etc. Amazon sent me an email saying my package was delivered and used a picture of a different item that I received on the same day the missing package was supposed to be delivered. But if you call in to Amazon and say you didn't receive the package so they send you another, Amazon doesn't take the financial hit, the seller of the product does. It went out for delivery this morning, and now it shows as delivered on Amazon, but he never got it, and nor did he get a call. And that's the only package I've ever reported stolen. Skip to; 5 - Wait 48 hours for the package to be delivered. the Delivery Service Providers such as the one I worked for that was contracted with Amazon get charged for every single undelivered package at the end of the day. So it may or may not go back out for delivery again tomorrow. I had a package getting delayed a bit (the delivery person got lost and couldn't find my place). Amazon usually sends a package out 3 times for delivery before the order gets canceled. This is interesting. The customer service rep told me that sometimes drivers will mark a package as delivered and they haven't delivered yet. So, no 'free' item for me ;) No, 'bonus' for my trouble either. If you contact Amazon or UPS they will tell you to wait 48 hours and see if it shows up. What are the chances my item will still come today? It was "out for delivery" at 11am today and its now 6:30pm, normally amazon delivers about 2 hours earlier than this while starting at about the same time give or take about 15 min. I received a package from Amazon Fulfillment Services that I never ordered. I would blame the driver, but I’ve almost never had the same amazon driver each delivery. Usually, there is a knock on my door and the package is left outside. One package they marked delivered but till this day, I have not received it. And I’ve never had an issue with receiving those orders. Everything I have received from Amazon in the last couple of months has either arrived on time or much earlier than anticipated. ” Amazon doesn’t have any drivers. I don’t think you mentioned whether it is delivered by UPS or Amazon; if your delivery driver is an Amazon employee or contractor then any new or inexperienced drivers may not know how to mark it delivered outside of the geofence so it is very well possible that this is how your packages are being misdelivered. I'm a Prime member and get half a dozen-ish deliveries per month, anything from dried noodles to a 4K TV. I’m a postman in the UK, and we can til to within feet, where a parcel barcode has been zapped, so I immediately contacted Amazon, so they could ask the driver where it was. And the thing i don't understand is why does it say it was delivered to a "safe place " i also checked They don't, it's the honor system basically. Also, give that tracking information is available to Amazon in near real-time, the should be able to extrapolate that a delivery you say will arrive at 10 PM, isn't likely to make it when it's 300 miles away. Something similar happened to me, ' Package delivered to a safe place. I didn't collect it right away but saw on ring, the guy delivered it. Says “delivered, handed to resident”, package never received by my brother who was home all day. But I regularly order things that get here same day and don’t even show “out for delivery” till after 9pm. There was no knock, there is no photo. It is about the innumerable places that they will leave the packages when they come. There are too many societal and regulatory hurdles to jump. When I got home I received a notification stating that my package was delivered at my address. I got the notification of delivery, and the item is This is very useful info. But I can imagine a near future where an Amazon delivery truck pulls into a neighborhood and two or three drones zip back and forth between the truck and doorsteps along a few suburban streets. Package arrived at an Amazon facility. No wifi means no internet or recording streams, and thus no evidence of how they manhandled your package. On 12/1 I emailed Amazon asking to cancel and refund. So far so good right? But the thing is I was home all day no one knocked and no Amazon delivery Open menu Open navigation Go to Reddit Home. If you had someone deliver a package In their own car, this is from Flex, and I’m sure ALOT of prime members get their packages delivered by Flex drivers. i’m referring specifically to the marshall OnTrac is the absolute worst. I also have my bank working on getting my Up until recently, I've never had an issue getting packages delivered. Another thing that happened recently was my Amazon delivery guy arrived at the door and one of the packages (pak envelope) had a tear in it. If Amazon uses our post office to deliver we NEVER get it on time. There's nothing stopping a random passerby from stealing these. What you will need to do a chargeback and explain to your bank that you never got the item, and they basically have what is known as a illegal clause in the contract for prime, basically saying, you understand the risks that if you don’t get the item, you are not entitled to a refund Once had an Amazon package marked delivered that never got there. Meaning, if there's a normal percentage of orders lost in all Amazon orders, you might be noticing it more often due to a higher volume of Vine orders. Am I the only one that noticed that Amazon has been late multiple times? Even with Amazon prime, I haven't really had an Amazon order that wasn't shipped by UPS or FedEx that hasn't arrived late. It is about 20 miles from my house. It shows no movement on the tracking numberthe recipient never received it. Push came to shove when I ordered a DVD movie from a third party vendor, Amazon showed it delivered via USPS, but the package was not there. This happened to me once. Two of them would be around 16-17 lbs each. Amazon also normally gives a time range, say between 1:30pm-3:30pm for example, I never got that today just the "Arriving today by 10 PM" Their website states that it was sent by AMAZON DAY DELIVERY "AND" I also received a tracking number for UPS,which UPS states they never received"SEE WHATS GOING ON HERE". Tracking was created on 11/27 but the package has not moved. Package delivered by Amazon shipping. I had 4 packages all assigned to a delivery agent on March 26 at the same Amazon facility. It's built into the delivery app that every Amazon driver (corporate, third party, and Flex all use the same app) uses. The seller shipped priority mail from a location about 100 miles away. Amazon charged me again claiming they never received it. Amazon is using that to fight credit card/bank disputes since they aren’t liable for what happens after delivery. I cringe when I look at the tracking updates and see a package was transferred to them. If delivery companies and drivers weren't willing to fudge the numbers, Amazon would have no choice but to set more reasonable expectations. However I never received a code to get it. If we really and genuinely have a problem, he will cancel it. Anybody know what to do? I was expecting a package today. The package was directly delivered to my house (USPS) and addresses to my name. File a claim with the online retailer not the carrier It is not the consumers job to hunt packages down, that is the retailers duty. Package said “delivered - handed to customer” and clearly it wasn’t. Nothing showed up. This is the pickle I’m in. It was “handed to resident” and there was no signage or photo required at delivery which baffles me completely as the item is worth a couple hundreds £’s. The package is being returned, and we will issue a refund within 3 - 5 business days after the return is processed. But I also never have the long delivery times people often report on here. Im starting to lose my mind with amazon. LSO sucks. They saw it was finally delivered and flagged it for return And if it was not returned my CC was going to be charged. I'm disabled so i rely on a lot of delivery. It seems to be their policy because I ran into this years ago when they did Amazon deliveries and now Best Buy is using them and it's the same thing. East Taunton, US 8:24 AM Package is returning to seller. If Amazon catches this you as the driver will be fucked over. Suddenly I received a notification that my package was delivered. I contacted the associates and they told me it was lost in transit but Amazon did not fulfill it - UPS delivered to Amazon the following day Amazon is refusing to refund me as their system does not show it as delivered (was never scanned in) They don't care the tracking shows returned to sender, and them as the delivery location. I can't believe what's going on. The drivers NEVER follow the instructions which leads to my packages being stolen. So I placed another order a couple of days ago. Not a single person in an Amazon van even works for Amazon. Two packages arrived at my door on March 26 and the other two show as delayed in transit. Usually the problem is at the Amazon shipping center where the seller hands off the merchandise for shipping "by Amazon". I was standing outside my building. They assume “porch pirates” but im gonna flat out say my amazon driver STOLE MY $600 Alpine amplifier and I have video evidence he never called or handed anyone any packages additionally he removed my other two packages out of the amazon tote which they never do he left everyone else’s packages there so that to me shows he was aware of Basically what my title says. Yes, it's getting really bad. I tried talking to CS about it and everytime I call there is a different story, delivery date, and reason as to why it was delayed or not delivered. But so far, he doesn’t see issues, and he knows the issues. I'd cut my losses. The delivery driver had even taken a picture. That package was only supposed to be delivered after receiving a passcode by me, which never happened. Really just because the tracking and everything is all internal that way. Amazon only says that the package will be delivered next day, in 1 additional day, or on the 2nd day. Skip to; Main content; Amazon Music Stream millions of songs; Amazon Ads Reach customers wherever they spend their time; 6pm Score deals on fashion brands; AbeBooks Books, art This is the weirdest thing. Amazon should throw out the whole "guaranteed delivery date" thing. I place the order, scheduled for delivery on December 22, 2017. However, it never showed up and at 12:04pm, I saw the message that they were NOT able to enter the building and right after I check the message, I ran out and I What to do when your package is not delivered, when tracking shows package as delivered but you haven’t received it or when you have other delivery issues. East Taunton, US 8:24 AM Shipment returned to Amazon. I flagged down my mailman and said he now has to deliver to packages to the Amazon hub, and to talk to the leasing office about getting a code to unlock it, which isn't something I've ever had to do. That was until the next day when I check the order, it says the package was delivered at 11:28 AM on the 27th. Some people still got their package but I never do. Maybe try to catch them in the next delivery and take a look at their watch. 9 packages and I only received 3 the other 6 disappeared at various ups hubs. Amazon sent me an email saying my address may be wrong, so I answered saying my address is on fact correct and they should check with the delivery company what went wrong. They will show something delivered 24 hours before it is actually dropped off. Don't call it a guarantee if there's no repercussions for failing on the promise. Packages left in the middle of the driveway in a rainstorm. With Amazon, your mileage may vary. Packages may be mistakenly scanned as delivered up to 48 hours before arrival. We are paying for service and not receiving it not by a long shot. I have 2 items from amazon returned last year and just now noticed that I It's just what FedEx does, on the corporate level to make it seem like the package was delivered on time. Update: In the last half hour I've gotten more help then contacting Amazon Vine support over 20 times and getting on the chat to ask if the regular amazon help can cancel the orders. I've also had a situation similar to yours, a package marked as delivered by UPS (among 2 others) and that 1 never delivered, caught on camera. The individual expecting those packages can’t expect or demand Amazon share that information. Packages arrive late. I ran out and nothing was there. He says it’s worth the rewards of easy non-perishable grocery shopping. Hi, I’m not new to USPS and how they run things as I get packages almost every other day from them. It ended up costing about $60 more than my They don't really care that you are waiting for it, they don't want to drive back to the station to drop it off. No receipt/nothing else. My package reception rate with Lasership has been incredibly low. UPS is going by the delivered tag in the tracking. As someone who used to deliver it's most likely the package was never actually in the delivery van at all. The ONLY delivery problems I ever have is when they handle the package. The funny thing is I pay for a parcel locker on my property and they almost always deliver there. Select Submit; Note: Refund requests can take up to one week to investigate. i contacted customer service, and they said to contact them at the end of tomorrow (9/29 wed) if package has still not arrived yet to issue refund / He straight up refused to accept the previous package and was adamant that we should accept even this delivery! WTF! We had to slam the door on his face for him to go away without (wrongly) delivering the package! It wasn't a costly item (a shampoo) but imagine phones being delivered this way. It was marked "delivered" about 2 days after shipment, but never arrived. I wait about 30 minutes and check again. Based on the outcome of our investigations, we believe the package was delivered to the correct address, with the correct item. I offer to resend it if they can confirm their address (to be certain that we’re sending it to the right place. I know this for a fact because this happened to me. I see my Amazon prime credit card. 1st if you rarely or never said a package wasn't delivered true or false (well Here's your golden ticket) say it wasn't delivered because you should never have to wait 30 days for a The carrier makes three unsuccessful attempts to access your delivery address. Amazon said we got 30 days to receive it -_- , guess my cat doesn't get their heated pet bed. Find details on how to track your order down. They two different packages are marked ‘delivered’ on the Amazon site but I never got them. Amazon's navigation sucks, it's sent me the wrong way down one I had a similar situation, returned to UPS and for a receipt. On a side note, I always get recordings now that I have Amazon deliveries deliveres to my garage. It was hand delivered with apology on Sunday. The fact that this is happening more often is frustrating, especially when the delivery is time sensitive. We jokingly numbered the trees, doors, windows, etc, to indicate that there's only one way to find things if there's no picture in the delivery information, namely walking till you find it. everything that's in the right place is Around 11 PM or so I rechecked the app and it stated that the package was delivered. What the point of tracking is when it doesn't actually track the package I'll never know. EDIT: Packages out for delivery, expected 12:45-3:45 And not long after that, an email from Amazon with a link to create a return label and have the package shipped back via UPS to Amazon. Ever since, I have my packages delivered to an Amazon Hub and pick them up there. It seems there's a rash of package theft going on, whether it's the drivers or people snatching them after they're delivered. Often if the package is damaged, it will get sent back to the warehouse and repackaged. My delivery instructions specifically say to not leave my packages outside but to instead use the 4 digit door code and leave them in my lobby. But it can show that the packages in question were delivered to the wrong residence. The package was ordered, shipped, and out for delivery until it was suddenly listed as being “Undeliverable” and that it would be sent back to Amazon and refunded. Your 0. Amazon didn't ask for a police report, they asked for my camera footage, and got it. The two small ones came together from one location, I complained to Amazon about labeling items "next day if ordered by" because I'd specifically look for and order based on next day as it was something I NEEDED ASAP, and items not arriving as promised, causing me to cancel said item(s)/find it elsewhere. The 4th is showing “delivered” but no updates in tracking and no pic of the delivered boxes. An affordable drop box/safety box needs to come to market so people have a way to keep their packages secure. The second obviously didn’t fit so the mailman drove off and marked it as delivery not possible, pick up at post office. US 8:24 AM Possible delay in delivery. It was just $10 so I gave up. Now no delivery driver knocked on my door nor was the OTP given to anybody. I ordered a package of toothpaste from amazon I have ordered a million times and the package was delivered right when I got a notification about it, as usual. We need more than that. however, suddenly the packages will either say they’re delivered but the code will never be sent, or just never deliver. Amazon delivery, not a contract carrier like USPS, UPS, OnTrac, et cetera. I talked with post office yesterday they do not know where package is since it was signed off as delivered falsely they have no further tracking. It never showed. A lot of my magazines and even credit card bills and such never got delivered. We’re very sorry for the inconvenience. Sleazeballs. I’ve been getting deliveries near midnight and as early as 6am lately. On the first and second day I had other UPS packages delivered so it's clear the package wasn't actually on the truck even though it was scanned as Out for Delivery. I order a bunch of stuff from amazon the past week and 2 of them were delivered by Fedex. Hello Reddit, I’m pretty confused and mildly concerned. My biggest issue with them is that their delivery people leave the packages between the "double doors" of my building. it shows delivered to agent. My package had a confirmation of arrival (photo of the side door) and Amazon still refunded it after my account was hacked and a scammer was trying to get some money out of my recent I had a (thankfully pretty inexpensive) order that was marked undeliverable by Amazon delivery while in transit and was returned to sender. I just had a $450 charge for a few things. she said if that doesn’t happen then they can use GPS to trace where it was “delivered”. I had a package stolen and they sent a new item. I actually got my first overnight delivery even though the delivery window was 2-3 days. I never spoke to anyone. When the problem is the people claiming that they didn't get their package, or porch pirates steal them. Their chat line is useless. We usually don't stop until we finish all the packages. I called the postmaster at home - an advantage of small town living - and told him what happened. The little Amazon vans can only hold so many packages. Amazon support tried to say it must have been stolen or given to a neighbor but I had a ring camera showing that didn’t happen. I messaged on the app 'I have checked all around the house. Then later another amazon person contacted her and asked why she had not sent it back for a return yet. Hello! I just joined the Vine program last Oct. Rather I'm to get UPS to do something about not delivering. They said they “attempted delivery” but never came near my home. It may be because many new drivers mistake our neighbors house for our house. It was 1 item from Amazon Flex driver. It's Trying to figure out what you mean by “using their own drivers. Same thing happening to me now. Times have changed at amazon! I had a package due saturday. What should you do if Amazon says that your order was delivered but you never receive it? Here's what to do when you don't receive your order. Get app Get the Reddit app Log In Log in to Reddit. So I'm thinking the driver stole the package. Can't get a refund until Sunday, package appears to still be sitting at the carrier facility now anyway being sent back last night (of course they don't tell you they've given up until like 11pm). I had a dull Amazon driver misdeliver an item, WITH a picture of clearly somewhere that had hardwood floor, which is nowhere to be seen in my apartment building or it's stoop, and someone else's package. I have NEVER had any problem before and I have used Amazon since I was 18 and I am 37 now. Sunday, March 26 7:00 PM Package delayed in transit 8:32 AM A delivery agent has been assigned to your I had a similar thing a couple of weeks ago. Expand user menu Open settings menu. I emailed jeff@amazon. We have a running joke about deliveries from Amazon. Today was the first day I got a Sunday delivery lol It bothered me too in that it’s kinda dumb and I already expected things to be Monday at the earliest I don't think we will see swarms of drones delivering our Amazon packages anytime soon. Consumers whole job ends at check out. Track Package shows that it was delivered on Sunday at 1:30pm. They did not ring my bell nothing. The same thing happened to me several years back when I had a bad mail carrier. I checked everywhere but still couldn’t find the Fedex packages. Then I get a notification at 3:42 the package was delivered. Lying to customers about bullshit delivery estimations must be a new directive from management. Other packages not delivered by Fedex arrived on time. They cancelled but did not refund. One in four packages is never delivered. There used to be a button or option in the tracking page for “says delivered, never received”. I don't think, in all those packages, there was any that said delivered and that I never got. If your Amazon package shows as delivered but you are not able to find it, visit Amazon Customer Service website. They make a fortune from this as its free money as they never refund what is sent back. Select “Package didn’t arrive” from the list. The local ups came to my house, I waved the driver, he stared at me for a second Unfortunately, a problem occurred during shipping and we had to cancel your delivery. I had requested morning delivery, but I got the package in the afternoon instead. A friend who works on the delivery side of Amazon said it was likely given to a neighbor who was also receiving packages and I would have to ask them. I ordered clothes for my kids from Walmart and the driver put that my order was delivered, but that wasn't the case. I contacted Amazon and they asked me to wait one more day and didn't arrive. It was delivered 3:37 and no picture was there under tracking. First, you say “ok” then DONT DO WHAT THEY ASKED. Amazingly, Amazon's packages seem to avoid the entanglements and slip right through although USPS managed to lose one 3 weeks ago. 1 hour passes. Amazon suddenly wants you to go through a Amazon will always attempt to get me to choose a later delivery option if I have items eligible for next day delivery AND I also have items NOT eligible for next day delivery by defaulting to a 2 or 3 day delivery option being checked off as the delivery choice for the next day eligible items when I go to checkout, but there is also a next day delivery option that is listed as a choice, that I Hmmm well it’s 7:32PM now. I originally called the 1800 number before noon today and got a call back from a local number before 2PM. Surprise surprise its gone missing even though Amazon claim it has been delivered and the OTP has been entered. Amazon has started doing a "we'll delivery between 4am-8am tomorrow!" And "order now and we'll deliver between 11am-2pm today" which seemed to be new (I've previously only seen that with Prime now and fresh, but these are for a large range of unusual items now), but the same problems exist. To note I was at the delivery address the past 3 days so nothing could get past me. They marked it as hand delivered yet we never saw a amazon truck or van roll up our dead end street. If what was sent isn’t what was ordered (either the wrong item or the correct item in non-working order), the contract of the purchase has not been completed. Customers regularly message me that they didn’t receive their package. I have my package here in my hands, I’m checking the track your package map thingy and the van is getting further and further from my house and it still shows “you’re the next stop”. East Taunton, Massachusetts US 8:24 AM Package is undeliverable and is returning to sender. Amazon Help/Support is sad. Perhaps by signing, it forces the driver to not just drop and go. The first 3 parts are all delivered fine with pictures of the packages at my door. there is no agent and i did not receive package, called amazon on sunday said i had to wait until today. I am at my witts end with Amazon. Yesterday, I was expecting 5 medium sized Amazon packages (from both Vine and personal purchases). Since May I've had 5 items never delivered. If the package is delayed, Amazon will update the delivery date. Driver is standing at my front door, nobody is home, nobody answers the door. I'm sure if you routinely did it though, they'd catch on and do something. I've had about 50% of my packages go missing on route to me. for most of the quarter, amazon packages will deliver to the locker with no issue. Packages that looked like a steamroller ran over them. So my question is, what happens to these packages that weren’t delivered by Intelcom? Most recently, I got a notification that our package was delivered at 12:45AM. I've bought things off of Tiktok shop before many times, but I've never had it delivered by Amazon in an Amazon package. Amazon driver never came to my city he was to cities over for the past 4 hours according to package tracker GPS. I had this happen with a UPS package that was for an item ordered through Amazon. Their disclaimer also states that carriers other than Amazon branded carriers can't be held to this. For me it's 'it's on the way and will be there before the anticipated date'. I recently dropped off a package at a UPS store that had a prepaid label. Had a Amazon Prime package that was supposed to be delivered in 1-day, "delivered" in 4 days (at 1:41am). Immediately noticed the package had been opened and poorly tapped close again. when i try to contact amazon about it, they just offer a refund/return so it’s kind of frustrating. Select Request refund. Amazon will notify you of their decision via the email address associated with your account. Got nothing to do with the driver IE the package was never on the truck, corporate has it set up to be marked as delivered, so that it looks If it’s amazon carrying their own stuff snd saying it’s delivered I would assume they are going to the wrong address. I've had some strange tracking issues with USPS delivery from Amazon. When I chatted with customer service re: the missing package, they told me they would refund my money and package was incorrectly scanned with USPS, and that it would be redelivered by 5. I can't say if your drivers do that. Original Post: Hi, I want to ask for some suggestions regarding an Amazon package that was delivered but never received. Their disclaimer states that processing time is excluded from this. Amazon has never given me any problems getting refunds on damaged groceries. I have also had orders held for longer due to loss or damage at the Amazon shipping center. No only have two of my packages ended up "lost" but they delivered something to me that I didnt even order! Its been wild over here. r/amazonprime A chip A close button. After it came Amazon on the chat told her to keep it for free and they would not charge her. I’ve gotten others peoples packages mistakenly dropped off at my doorand I happily took 4 minutes out of my day to drop it off at the persons address. Today I got an email saying a non-Amazon package was delivered, but it wasn't at my door on my personal mailbox (where I usually get my USPS mail). The driver can do damage to a package of course, but your package is touched by several people before it gets sent out for delivery. The local number rep said she would contact the driver and try to see if he can obtain the package some how whether it’s going back to the location, etc. Whether it's the "norm" or not, it shouldn't be happening. I was at home whole day waiting for the package because it requires passcode. Original package never showed up but I was finally able to get them to refund it so I could reorder after about 10 days. I can’t find it anymore. Many times the package was miss delivered and kept by the unintended recipient. What is TBA anyway? The packages are shipped to my general area, for example it comes from California to New York. But the ones that are are always late and/or damaged. We have fully investigated this matter, including with the delivery carrier who delivered the package. If your package is on a van and someone is delivering, 9 times out of 10, the package will get delivered no matter what, only 1 or 2 times have I have not delivered everything that was in my van, same cab be said about every driver. Amazon says they have reason to believe it was delivered I think it depends on your history with them. I had 2 packages. ) Most If your Amazon package shows as delivered but you are not able to find it, visit Amazon Customer Service website. Waited until 10PM on a same day delivery and the support agent flat out lied and said it would still arrive that day and said he personally contacted the delivery agency to rush that package. It's downvoted because reddit is full of losers who never leave the house. Camera's are only good for watching someone steal your stuff or showing that something never got delivered in the first place. I don't have a car so I rely on Amazon heavily for my shopping. If my package is marked at 4am 'out for delivery' - meaning it's supposedly in my local area - in my opinion it simply has to be delivered that same day (unless Amazon is lying). But this time I’m a bit annoyed and fed up but this problem occurs too often to be ok. What can I do? Ordered 3 items from Amazon, 2 small, 1 medium sized. They stated they are waiting for package to be returned, but that will never happen as it’s lost. Package delivery has become huge over the last few years, but so has package theft. Ordered 3 items from Amazon, View community ranking In the Top 5% of largest communities on Reddit. I even filed a police report and still was denied. They were supposed to be delivered yesterday. I have cameras around the house and I’ve been home all They called him first, and he got the delivery. I waited 3 days past the date it was showing as delivered and it still never arrived. This happened to me a few days ago. Then, I receive a photo of it at my door. Inside were two books, both with no additional writing inside. From my personal experience, 90% package is actually lost when you see that message. I ended up calling and was told I would get a refund within 5 days. Most packages are sorted into large bags (they call them totes) and it's not uncommon for a package to have been put into the incorrect bag and end up in another driver's bag instead. I talked to USPS who assured me that the package was delivered correctly. Buy now maintain the stance item was delivered and stand by this. Getting Amazon to deal with this issue properly, appropriately, and timely can be like pulling teeth. How do I dispute this? The only thing I seem to be able to do is to rate the delivery with stars. Yeah. People were fine with accurate estimates. No one in my family spoke to If he/she reported the package as stolen, then Amazon is off the hook since they now have it on record that the OP basically acknowledged that it was delivered and then stolen. I've had a few packages lost over the years, and a few Vine orders lost, but I order from Vine much more often than my Amazon has the picture of where other packages were delivered. But nothing and also i was at home the WHOLE DAY they never came to deliver anything. Smaller/lighter packages get placed into a tote. They admitted to me they would often I placed an order to be delivered to an amazon locker. Initially Amazon support advised they would investigate and if still not turned up would refund. Most likely fired and banned from delivering from Amazon again. East Taunton, US 5:29 AM Possible delay in delivery. I'm asking more specifically about Amazon/Prime delivery. The problem is that you expect up to 3 day delivery after an item is ordered. The most recent being about 30 minutes ago (which is what led me here lol) I get Amazon packages all the time but for the past few weeks to couple months ago, they have not come up on my ring camera but Amazon will notify me (with a picture !) that it’s been delivered. Amazon rep was terrible and hung up on me after I asked questions and they gave me the run around. I called and spoke with them twice twice, they said they don’t have any receipt of the package and never scanned it. Why can't Amazon start a OTP based delivery system? Never had a missed delivery , except for the occasional new driver dropping my package at a neighbors house by mistake. Here's what made it strange to me: Yesterday, I got a text that said "a driver needs help delivering your Amazon order", and I had not ordered anything off of Amazon recently so I assumed this was one of those scam texts that I get all the time. It can and does happen. Amazon marked my PS5 as delivered yesterday. I track my package and Amazon insists my package is at my house. But I've been a customer a long time and place a lot of orders. It hasn't really happened since. I'll post it again, Amazon is fullashit, their customer service is more disgusting than ever, if you're a Prime Member, your package doesn't come in 2 days, request a refund, make sure you call your credit/debit card institution file a complaint. scanned the package as "delivered".
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